Resolution: LLDP or CDP must be enabled within your switch. Some switches do not have LLDP enabled by default and you will have to turn it on. Please see your switch’s product manual to see how to enable LLDP.
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3 thoughts on “Switch information not populating?”
I have tried on 2 different Android devices. I am on the latest 48 build. I have uninstalled and reinstalled the app from the play store. I have also tried turning on wifi encryption and renamed my netool. I never get the green light indicating it is pulling info. I have factory reset the device several times. I am a beta tester, so perhaps the app itself is at fault? I am on version 1.6.5.
Sorry for the delay in response. Just to make sure, is the device itself not giving a green light when connected to an active port or are you referring to the nic status within the app?
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Switch information not populating? – blog.netool.io – netool.io
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