Our ethernet jack has been changed and tightened up a bit to accommodate finesse and alleviate damages to the pins from inserting plugs with brute force / misuse. Start the insertion of the plug at an angle rather than head on and your plug should insert easily and snap securely. If you are still having […]
BUILD 56 Its a big one and a sign of bigger things to come. No time to waste lets get into it. Android App version 1.7.2 iOS App version 1.7.1 Capture to PCAP (USB) NTP Client Settings DHCP Indication, release and renew. CDP/LLDP Switch Description STP Details Changes to History Capture to PCAP (USB) mode. […]
Did you know you can focus your netool.io for specific tasks with the Toggles and Timers menus? Toggling off scans you do not currently need can greatly reduce overall scan times. 1.) Go to settings (sprocket) 2.) Tap on Toggle Switches 3.) Tap the green Toggles for each scan you don’t need right now. 4.) […]
The Dev team has been slugging away at things and their hard work pays off in todays releases. Lets take a quick look. Windows and MacOS – Beta We are looking for more feedback before we can say these are out of beta. Get those here: MacOS beta download Windows beta download If you notice […]
Units can become blemished during manufacturing or during the quality control process itself. Blemished units are new and are not refurbished. The hardware and device work perfectly.
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After connecting to the device via the devices menu your netool.io cannot find the newest update. Resolution: Make sure you have auto updates and internet ping toggled on. Unplug the ethernet cable and plug it back in while on the update screen. If the update still does not come up, toggle off scan features (example: tagged […]
Resolution: The firmware has to be updated as well. The device is in fact connected. Go to settings (sprocket) and then Updates. If it does not find the firmware update after a minute of searching, disconnect the ethernet cable with internet and reconnect it.
FIRMWARE BUILD 48 Features added and bugs resolved. Get your app updated. iOS netool.io app: 1.6 Android netool.io app: 1.6.1 *Recent update to iOS 1.6.1 and Android 1.6.2 added a notification if the firmware needed to be updated after updating the apps. Lets scroll out! Host Discovery mode allows you to plug a netool.io […]
FIRMWARE BUILD 47 This update implements more feature requests. Make sure you update your APPs as well. iOS netool.io app: 1.5.5 Android netool.io app: 1.3.3 Lets get into it. Public IP Address detection has been added, you can find that on the main screen. The ability to turn on/off Internet Ping, Gateway Ping, and Custom Ping. […]