Ethernet port too tight?

Our ethernet jack has been changed and tightened up a bit to accommodate finesse and alleviate damages to the pins from inserting plugs with brute force / misuse.

Start the insertion of the plug at an angle rather than head on and your plug should insert easily and snap securely.

If you are still having issues inserting a plug please send a support ticket asap to support@netool.io and we will get you a replacement asap.

 

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