More Improvements

iOS 1.4.3 / Android 1.2.9

Another Quality of Life update is now live.

This most recent update aims at making it more clear how you are connecting to your netool.

The icon to the left of the device name within the device menu  has been updated to reflect the way you are connecting to the device.


A check indicates that the connection is being made through your netool’s built-in Access Point (Your device’s WIFI).

A pair of arrows indicates that the connection is being made through a Local Area Network.


Other improvements

Increased the duration that the device menu searches for a device’s built-in Access Point (WIFI) connection before defaulting to a LAN connection.


Android 1.2.8 resolved an issue with older versions of Android




Need help with a resolution? 

Resolution Center is now being populated with common solutions.

Send a ticket to our Help Desk or email us at

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