During this time we are following guidelines to keep our staff safe while still being able to provide you with your order. We have reduced our office staff to the shipping manager only. We have stock and are ready to ship. We are asking for 1-2 business days to ship out your order so we […]
NE1/NE1B Firmware build 75 and App 2.0.9 Update
Netool NE1/NE1B Firmware Build 75 and App 2.0.9 Update. Release date: 03/25/19 Note: Some functions require both App 2.0.9 and firmware build 75. Requires both App and firmware to be updated. Another note: All of the connectivity issues with WiFi on iOS 13.3.x have been resolved with iOS 13.4. Change Log: Added HTTP/HTTPS check. Added […]
App Update 2.0.6 – Notifications, Vibrations, and Sounds
Netool NE1/NE1b App 2.0.6 Update. Release date: 10/24/19 Notes: If your phone disconnects from your netool, notifications will stop even if your phone reconnects to the netools WiFi. Re-opening the app reconnects this feature. Requirements: iOS or Android OS. Change Log: Added system notifications to the iOS or Android app for Switch port update, DHCP […]
PoE Charger 802.3af
Did you know that you can use a PoE power adapter to charge your Netool NE1 while using it? Here is the one I use and recommend that can be found on Amazon: Model: WT-AF-5v10w microUSB Right Angle https://www.amazon.com/dp/B019BLMWWW/ref=cm_sw_em_r_mt_dp_U_SBSDDbMZWJWZS Nathan
Build 72 and App 2.0.3
Netool ne1/ne1b Firmware Build 72 and App 2.0.3 Update. Release date: 04/ 19/19 Notes: Tagging to history will not work with app 2.0.3 and any older build of the firmware than build 72 due to changes of how build 72 stores tagged VLAN data. Change Log: Speed up tagged VLAN ID querying from the database. […]
How to add a note to a history entry.
Minimum requirements: App 2.0.3+ Firmware build 72+ 1. Navigate to the history menu. 2. Find the history entry that you would like to add a note to. 3. Tap on the pencil icon next to the notes section to add a note or edit a note. 4. A edit notes dialog box will appear, enter […]
Build 71 and App 2.0.2
Netool ne1/ne1b Firmware Build 71 and App 2.0.2 Update. Release date: 03/ 26/19 Update: Fixes the following issues found in build 70 and App version 2.0 Added Port description to the discovery packet detection. Fixed bugs with dark mode. Fixed STP not timing out. Fixed trunking issue on discovery packet detection switch name and switch […]
Build 70 and App 2.0 Update
Netool ne1/ne1b Firmware Build 70 and App 2.0 Update. Release date: 03/ 14/19 With this release we completely changed the way the netool ne1 collects discovery packets, such as CDP, LLDP, EDP, FDP and SONMP. These changes make it possible to gather port number, switch info, access VLAN id and more, within seconds. We also […]
How to use two netool’s to identify lines
Minimum requirements: App 2.0+ Firmware build 70+ *Make sure you have “DP Readonly mode” disabled in the settings(sprocket), toggle settings menu.
How to flash a port for Identification
Minimum requirements: App 2.0+ Firmware build 70+ To enable flash port mode, on the main discovery screen tap on the flash port icon shown in the screenshot above. After tapping on the flash port icon a popup will appear asking if you want to turn on port flash mode. Tap “Turn On” to enable port […]